Give me a self-service machine that allows me to avoid postal workers altogether, and I'll be happy. What a huge waste of time it was for us, while leaving us exposed to fraud, and it makes the USPS look like a JV delivery service. Imagine a business fielding all the inquiries from customers concerned that their package has been delivered in the wrong city, which recently happened to us on dozens of packages. Also, if a carrier does happen to scan a package on pickup and scans it wrong as delivered, there will be absolutely no updates to the online tracking at all. All of our more important packages go through FedEx or UPS and our commercial customers often request we ship using anything but the USPS. Since scanning is an important part of ecommerce, something needs to change and quickly. Carriers often refuse to scan packages on pickup and the postal workers behind the counter do the same - often saying to use the drop box. We need a self service machine that has the ability to scan pre-printed labels. We invite you to join our discussion by clicking the "Comments" link below. What other service options could make it easier for you to mail a letter or package? What would motivate you to use the APC kiosk or the internet to purchase Postal products? However, in many cases consumers avoid the APC, and continue to come to the retail counter for transactions. In its Strategic Transformation Plan, the Postal Service set a goal to double the percent of retail transactions conducted at alternative channels, such as the APC. Many APCs are available 24 hours, 7 days per week. APCs accept debit, credit, and EBT cards for payment and generate a receipt.
U.s. postal service certified mail receipt tracking code#
APCs allow customers to print Express Mail forms and perform ZIP Code lookup. APCs also provide customers the option to purchase Delivery Confirmation, Signature Confirmation, Insurance, Certified, and Return Receipt services.
APCs dispense variable rate postage in any denomination for Express, Priority, First Class, International (under 1 lb), and Parcel Post Mail. APCs offer customers a wide range of postal products, services, and information.īased on the user’s direction via touch screen and PIN pad, APCs can weigh and rate letters, flats, and parcels up to 70 pounds. The Automated Postal Center (APC) is a self-service kiosk typically placed in Post Office lobbies to provide customers with a convenient alternative to the full-service counter.
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